The honest view from inside technical leadership
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From the CTO chair

Long-form conversations with the people running technical organisations.

Episode 011 · Team Culture & Performance

Building Trust in Engineering Teams

Sundi MyintSoftware Engineering Manager, Cars Commerce

Sundi made the shift from Elixir coding to managing engineers — and found that trust is the foundational infrastructure of any high-performing team. She covers what trust means in an engineering context: consistent follow-through, transparent decision-making, and safety to surface problems early. She's especially sharp on how remote teams lose trust in ways that go unnoticed.

What we covered

  • trust building
  • remote communication
  • engineer empowerment

What I took away

  • Trust is built in small consistent actions, not grand gestures or all-hands speeches
  • Engineers need to understand why decisions are made, not just what the decision is
  • Remote trust erosion is slow and invisible — leaders need proactive sensing mechanisms
  • Empowering engineers as leaders is a multiplier; hoarding decisions is a bottleneck

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